Designed in Australia and handmade in India: By choosing to have these masks hand embroidered rather than printed, Palas are supporting artisans in India who are suffering extensively during the pandemic. The masks are ethically hand embroidered by the artisans (adult men) in West Bengal and Kolkata, India. As their masks are handmade each is one of a kind and will feature slight variations in embroidery, which adds to the unique character of Palas’ masks, all designed and handcrafted with love.
100% organic cotton: 100% organic cotton, washable and reusable, this double layered face mask features an internal pocket to insert a filter (folded chlorine free tissue, paper towel or baking paper is recommended). Please note filters are not supplied with these masks.
Nose wire for comfort and fit: All masks feature a moldable nose wire that lets you personalise the fit of your mask. Not only does this prevent the mask from moving around on your face, it also present hot air from escaping around your nose which can cause glasses to fog. It also makes the mask more practical for physical activity like biking or running.
Cleaning: Masks need to be applied with clean hands. After wearing and removing your mask please remove the filter, wash the mask immediately in hot soapy water and hang to dry (do not put in a dryer). Masks need to be washed and filters replaced daily.
Non medical grade: Please note Palas masks are not medical grade masks. They’re 100% organic cotton, washable and reusable, and while they act as a light barrier and can limit the transfer of droplets, they’re not medical grade nor classified as ‘Personal Protective Equipment’ (PPE).
***Returns or exchanges are not accepted on all mask purchases for hygiene reasons
Size: 14cm x 10.8cm (folded)
Materials: 100% organic cotton, metal nose wire & elastic ear attachments
Due to the fast turnover of our stock, we don’t offer refunds or exchanges for purchases. However, you can choose to return it and we’ll provide you with an online store credit valid for 6 months from the date of issue. If you require a replacement size, colour or alternative item/s, we recommend placing a new order with your credit note. Keep in mind the cost of returning an item is at the customer’s expense and store credits cannot be used to purchase gift vouchers. All sale items are final and cannot be returned. For hygienic reasons, we’re also unable to accept returns on jewellery. If you wish to return an item/s purchased through Afterpay, please be aware your agreement still stands and any scheduled repayments will continue to be debited from your nominated account. Please see our full Returns Policy for further details and to ensure you meet the returns criteria.
All items are posted through Australia Post Registered Parcel Post. If you live within Australia, you can choose between Standard Shipping for $10.00 or Express Shipping for $15.00. If you live in New Zealand, we have a flat rate of Standard Shipping with Tracking for $30.00. We also offer FREE Standard Shipping for all Australian orders over $100.00. At this time, we only ship within Australia and New Zealand. Alternatively, if you’d like to personally pick up your purchase in store, this is also an option. Please be sure to select Click & Collect during the checkout process and your purchase will be available for collection once your order has been packed and you receive your confirmation email.
All purchases are processed within 1-2 business days of being made and are sent from our Perth warehouse. Orders placed before 12pm (AWST) will be posted out on the same day. Orders placed after 12pm Friday will be posted out on the following Monday. Please note we don’t post items on weekends or WA public holidays. If you do make a purchase on one of these days, we’ll promptly post it on the next business day.Standard Shipping will take approximately 2-10 business days and Express Shipping will take approximately 2-3 business days (times subject to if you’re regional or metro).